Training

Workplace wellbeing webinar: The empathy advantage

Enrol

9.3.2027

Online

Union member

Wellbeing

0 €

Who should attend

The training is for all members from unions affiliated with Akava and STTK.

Objective

After this webinar, you will understand what empathy means in working life and how to apply it in everyday interactions. You will gain practical tools for responding constructively to emotions, strengthening workplace relationships and maintaining healthy boundaries in challenging situations

Introduction

Empathy is often seen as a soft skill, yet research shows it is a key factor in wellbeing, collaboration and performance at work. In this webinar, we will explore what empathy really is, how it differs from compassion, and how to combine sensitivity with healthy boundaries and assertiveness. The webinar offers research-based insights, practical examples and tools for everyday working life

Location

Teams

Programme

17:00 Welcome

17:05 Empathy at Work: A Key to Thriving Teams

What empathy really is – and what it is not
Why empathy matters for wellbeing, collaboration and performance
Can empathy exhaust us? Understanding the difference between empathy and compassion
Healthy boundaries: combining sensitivity with assertiveness
Navigating difficult emotions and interactions without carrying everything yourself
Beyond difficulties: noticing and strengthening what is good

18:00 Closing remarks

Trainer

Miia Paakkanen

Miia (PhD) is a researcher, leadership coach, keynote speaker and author specialising in human interaction and compassion in working life. She is one of Finland’s pioneering researchers in compassionate leadership and has studied these themes at the University of Helsinki and Stanford University. Her work explores how compassionate ways of thinking and acting can be strengthened at work.